Client satisfaction is paramount in our approach to bringing the highest standards of work performance and craftsmanship to our projects.
Our sole focus throughout the building process is to surpass client expectations, faithfully delivering the design intent of their architect or designer with our signature highest quality finishes, on time and on budget.
Our commitment to stellar service, and close attention to our discerning clients has established long-standing relationships with those we serve. This has resulted in approximately 75% of our work coming from repeat commissions and direct client referrals.
We are proud to have developed long term relationships also with our professional project partners, the architects and designers, and with our carefully selected and extensive network of first class artisans and specialty firms who complement our full-time project staff.
Loft2Tower seasoned project managers, field supervisors and in-house skilled craftsmen bring their vast experience to creating rapid and efficient solutions to any unforeseen challenges, and to keeping our projects on schedule and within budget.
Among the most experienced and professional in the industry, our headquarters office staff maintains the smooth flow of communications to our field personnel, wirelessly linked by laptop and Blackberry networks. All information is seamlessly distributed and coordinated with architects, designers and all personnel involved in each project, at every phase.
Each project’s progress is overseen and closely monitored by a Principal of the firm dedicated to that specific project, with close attention, regular progress reports and updates to the client. Our goal is to begin a new and lasting relationship with every client we serve and with every professional project partner whose vision we deliver.